Health score
Usage, support tickets and sentiment combine into one score per account.
Customer success softwareCustomer Success
Each account gets a health score from its product usage, open tickets and revenue, so a risky renewal shows up while there is still time to act.
30s tour
Renewals
Accounts at risk are flagged ahead of the renewal date with an owner and a next step.
Expansion
When an account is ready to grow, the opportunity goes into the sales pipeline.
MORE OF THE SUITE
The rest of Limnn uses the same sign-in and records.
Limnn SalesPipeline & CPQ
Limnn BeamTeam chat + AI
Limnn MarketingEmail, campaigns & journeys
Limnn MeetingsCalendar, booking & video
Limnn SupportOmnichannel desk
Limnn PeopleHRIS & payroll
Limnn LearningLMS & coaching
Limnn ActiveCOMING SOONWorkforce productivity analytics
Limnn GateCOMING SOONSecurity ops
Limnn SuiteCOMING SOONDocs · Sheets · Decks
Limnn MailCOMING SOONBusiness email
Cortex BuilderBuild apps from a description
Limnn GridProjects and issues
Limnn BillingCOMING SOONBilling & accountingComparing options?
CUSTOMER SUCCESS PRICING
Pick the tier that fits.
Per seat, per month. Longer terms lower the rate; Enterprise is quoted to your scale.
CORE
$15.52/ seat / mo
Annual term · 20% off monthly rate
The modules you choose with Cortex insights, MFA and starter limits. 48-hour support response.
PRO
$25.46/ seat / mo
Annual term · 20% off monthly rate
SSO, custom roles, a 90-day audit log and higher limits for growing teams. 24-hour support response.
ENTERPRISE
Contact for pricing
Governance and unlimited scale: multi-IdP SSO, IP allowlist, field permissions, sandbox, legal hold and priority dedicated 24x7 support.
| Feature | Core | Pro | Ent.Enterprise |
|---|---|---|---|
| Customer health scores | |||
| Renewals pipeline | |||
| Expansion opportunities | |||
| Success plans and calls-to-action | |||
| QBR builder | |||
| Onboarding tracking and advocacy | |||
| Portfolio dashboards and reports | |||
| Cortex credits included (per seat / mo) | ~40 per $1 of seat price | ~40 per $1 of seat price | Custom |
| Public API requests (per workspace / day) | 50,000 | 100,000 | 250,000 |
| File storage (per workspace) | 25 GB | 150 GB | 1 TB, expandable |
| Cortex insights · Cortex actions | Insights | Insights + actions | Insights + actions |
| API keys / outbound webhook endpoints | ✕ / 2 | 5 / 25 | Unlimited |
| Custom roles · field-level permissions | 3 roles | Unlimited + field-level | |
| Audit log | Login history only | 90 days | 1 year + export |
| SAML / OIDC SSO | SSO-required + multiple IdPs | ||
| Enforce MFA | Admins | All users | All users |
| IP allowlist · legal hold · sandbox | |||
| Data Processing Agreement | Standard DPA | Standard DPA | Standard or negotiated |
| Support | Email · 48-hour response | Priority email · 24-hour response | Priority dedicated 24x7 support |
TRY LIMNN
See it with your own data.
Book a walkthrough with our team, or start the 30-day free trial and set it up yourself. No card needed.