No one had the whole picture
The sales team's view of a customer and the support team's view were stored in different apps, and they rarely matched.
Limnn was started by engineers and IT people who spent years setting up CRMs, help desks and HR systems for other companies, and connecting them to each other.
We were the people companies called to set up the CRM, the help desk, the HR system, the security tools and the chat app. Each one had its own login, its own idea of what a customer was, and its own bill.
Every new need meant another subscription and another integration to look after. Teams paid for a dozen products and still spent part of every week copying information from one to another.
The sales team's view of a customer and the support team's view were stored in different apps, and they rarely matched.
Each gap was filled with another vendor. Spend went up every year, and the tools did not get any closer together.
A field renamed in one tool stopped a sync in another, and someone found out weeks later from a wrong report.
Limnn is what we wanted to install for those companies: one product for each of those jobs, from CRM, marketing and help desk to HR and payroll, projects, billing, mail, meetings and team chat, all storing their data in the same place behind one sign-in.
Because every product reads the same records, Cortex, our AI, can answer a question that spans sales and support. When a team needs something we do not have, Cortex Builder can create it from a description.
Book a walkthrough with our team, or start the 30-day free trial and set it up yourself. No card needed.