Shared records
A contact's emails, tickets, deals and invoices sit on the same record.
A customer, an employee or a deal is stored once. Sales, support, HR and finance all read that record, so nobody reconciles two copies at month end.
A contact's emails, tickets, deals and invoices sit on the same record.
When sales closes a contract, Billing can create the subscription from it without an integration.
Roles and field permissions are set once and apply in every product.
Reports read the same records people work in, so there is no overnight sync.
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